• This module allows us to view all products that have been sold from the tills that were not previously put on file on the system

  • After a minute of completing any sale with product(s) that do not yet exist on your product file the product(s) will appear in the ‘Not on File’ module in 365

  • If you create the product from this screen all of those sales will be associated to the newly created product







Step 1: How a 'Not on File' Product can be sold at the till

  • Log onto the till
  • If a barcode that is NOT assigned to a product is scanned at the till the message displayed below will appear

    StaffRoleConfig.png

  • To sell the item and to log it as a 'Not On File' product click 'Yes'

  • A screen, similar to that displayed below, will appear

  • Enter a description of the product and the Retail Price you wish to sell it at

    StaffRoleConfig.png

  • Click ' Sell this Item'

  • A message confirming the entered price will then appear

    StaffRoleConfig.png

  • If the price is correct click 'Yes'

  • Complete the sale as normal









Step 2: Creating a ‘Not on File’ product which has previously been sold at the till

  • Select the ‘Not on File’ module in the Retail 365 main screen

    StaffRoleConfig.png

  • A screen displaying all products that do not exist on your product file but have been sold at the till will appear

    StaffRoleConfig.png

  • Please note that this list is ordered from the least to the most recent Not of File product sold

  • Click the StaffRoleConfig.png button on the 'Not on File’ product you wish to create

  • You will then be brought to the screen displayed below, allowing you enter all the information for your new product

    StaffRoleConfig.png

  • Click StaffRoleConfig.png


Please Note: Click the StaffRoleConfig.png button beside the product description to view all the individual sales of this product to date







Merging a ‘Not on File’ Product with a Preexisting Product File

  • Select the ‘Not on File’ module in the Retail 365 main screen

    StaffRoleConfig.png

  • A screen displaying all products that do not exist on your product file but have been sold at the till will appear

  • Click the StaffRoleConfig.png button beside the product description in this screen if the product is an existing product with a new, unrecognised barcode

  • Simply scan the existing product's barcode or enter the name in the field that appears

  • Select the product from the drop down and Retail 365 will merge the two products together

    StaffRoleConfig.png

  • The window displayed below will temporarily appear, confirming that the Not on File product has been merged successfully

    StaffRoleConfig.png







How to Search for Not on File Products

  • To search for a specific not on file product you can either enter part of the description text of the product or enter the full barcode of the product you are searching for in the search bar of the not on file screen







How to Filter your Search

  • To filter your search to return a list of related products click the StaffRoleConfig.png button

  • A screen similar to that in the image displayed below will then appear

StaffRoleConfig.png

  • From here we can filter our search using the barcode, the date created ,the product description and the retail price

  • To apply your filter click the StaffRoleConfig.png button