Below you will find a list of Training Videos that will guide you through using various aspects of the Retail 365 retail software.
N.B. the following videos are hosted on https://vimeo.com/ and they require a password in order to access them. Please use the following password to access these videos:
retail365
These videos include a voiceover so you will need speakers or headphones to get the full benefit of them!
Till Training Videos
| Category | Description | Link |
|---|---|---|
| General | Log on Screen | Vimeo Video |
| Selling | Credit Card / Visa Debit - No Cash Back | Vimeo Video |
| Selling | Cash Sale - Correct Money | Vimeo Video |
| Selling | Visa Debit - Cash Back | Vimeo Video |
| Selling | Quick Cash Key | Vimeo Video |
| Selling | Not a Quick Cash Key | Vimeo Video |
| Selling | Add product to sale from Payment Screen | Vimeo Video |
| Selling | Using multiple Tender Types | Vimeo Video |
| Selling | Line Void and Transaction Void | Vimeo Video |
| Selling | Adjust Quantity of Product being Sold | Vimeo Video |
| Selling | Change price at point of Sale | Vimeo Video |
| Selling | Key pad type in damaged barcode | Vimeo Video |
| Selling | Non Scan (open key) Buttons | Vimeo Video |
| Selling | Barcode not scanning at the point of sale | Vimeo Video |
| Selling | Refund - No exchange of goods | Vimeo Video |
| Selling | Refund - Exchange of goods - change due | Vimeo Video |
| Selling | Refund - Exchange of goods - money due to Customer | Vimeo Video |
| Selling | Refund - No exchange of goods - visa debit & credit card refund | Vimeo Video |
| Selling | No Sales | Vimeo Video |
| Selling | Rounding on Cash Sales | Vimeo Video |
| Selling | Suspend a Sale | Vimeo Video |
| Selling | Pick up Suspended Sale | Vimeo Video |
| Selling | Discount Rate - take an amount off of the Sale | Vimeo Video |
| Selling | Discount all Products on a sale with different rates of Discount | Vimeo Video |
| Selling | Discount all Products on a sale with the Same rate of Discount | Vimeo Video |
| Selling | Hold and Sell Baskets | Vimeo Video |
| Selling | Price Lookup - No barcode or damaged barcode | Vimeo Video |
| Selling | Price Lookup - Scan Product | Vimeo Video |
| Gift Cards | Gift Cards - Sell a New gift Card | Vimeo Video |
| Gift Cards | Gift Cards - Redeem Gift Card | Vimeo Video |
| Gift Cards | Gift Cards - Top Up Card or view existing balance on the card | Vimeo Video |
| Gift Cards | Gift Cards - Refund Value from Gift Card | Vimeo Video |
| Vouchers | Redeem a Gift Voucher | Vimeo Video |
| Vouchers | Issue a New Gift Voucher | Vimeo Video |
| Administration | Payouts | Vimeo Video |
| Administration | Cash Lifts | Vimeo Video |
| Administration | End of Day on the till and re-open for Trading | Vimeo Video |
| Administration | X-Read from the Till explained | Vimeo Video |
| Credit Account | Take Payment | Vimeo Video |
| Credit Account | Create New Account and Charge to New Account | Vimeo Video |
| Credit Account | Refund back onto an account | Vimeo Video |
| Credit Account | Charge to Account | Vimeo Video |
| Credit Account | Updates from the Back Office | Vimeo Video |
Back Office Training Videos
| Category | Description | Link |
|---|---|---|
| General | How to sign into Retail 365 | Vimeo Video |
| Customer Accounts | Group Account Setup | Vimeo Video |
| Customer Accounts | Merge two accounts | Vimeo Video |
| Customer Accounts | Print a Statement | Vimeo Video |
| Customer Accounts | Setup an Individual Account | Vimeo Video |
| Customer Accounts | Adjust Balance | Vimeo Video |
| Customer Accounts | Add Transaction Manually | Vimeo Video |
| End of Day | How to Reconcile the Takings and Edit them | Vimeo Video |
| End of Day | Re-print a Z-Read | Vimeo Video |
| Not on File (NOF) | Dealing with a non-scanning product | Vimeo Video |
| Not on File (NOF) | Merging a non-scanning product with an existing product | Vimeo Video |
| Orders | How to book in a delivery sent from the Orders Module | Vimeo Video |
| Orders | How to create a Supplier | Vimeo Video |
| Orders | How to Create, Edit and Transmit an Order | Vimeo Video |
| Price Updates | How to Review Price Updates and Print Price Changes | Vimeo Video |
| Product Export | How to send data to the Till | Vimeo Video |
| Product Import | IPU Monthly Update | Vimeo Video |
| Products | How to change the price of a Product | Vimeo Video |
| Products | How to create a product | Vimeo Video |
| Products | How to find an existing Product | Vimeo Video |
| Products | How to merge two products together | Vimeo Video |
| Reports | How to run a Category and Sales Profitability Report | Vimeo Video |